CETLA Frequently Asked Questions (FAQs)
			HOW CAN I CONTACT CETLA? | 
		
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You can email us at cetlasupport@howard.edu, expect a response within 24 to 48 hours, excluding weekends and holidays.
			WHEN IS CETLA OPEN? | 
		
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CETLA's hours of operation are 9 a.m. to 5 p.m., Monday through Friday. Access News and Events for CETLA activity.
			HOW DO I REGISTER FOR WORKSHOPS? | 
		
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Please visit CETLA's website.
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Please register by emailing cetlasupport@howard.edu, please include the following:
Workshop Name
Name
School/College
Howard University Email Address
Bison web ID# (optional) 
			HOW CAN I ACCESS INSTRUCTIONAL SUPPORT? | 
		
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For instructional support, contact CETLA at cetlasupport@howard.edu.
			I'M HAVING TECHNICAL DIFFICULTIES WITH MY HOWARD UNIVERSITY EMAIL AND/OR CANVAS. | 
		
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For technical assistance with your email and/or Canvas, contact Enterprise Technology Services (ETS) at huhelpdesk@howard.edu.
			HOW DO I USE THE ROLL CALL ATTENDANCE TOOL IN A COURSE? | 
		
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After the Attendance tool has been enabled for your course, you can configure the attendance tool to meet the needs of your students. Click the link for instructions.
			HOW DO I USE THE COURSE OUTCOMES PAGE IN IMPROVED OUTCOMES MANAGEMENT? | 
		
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Outcomes are used to track mastery in a course. You can create and manage outcomes from the Outcomes page, create and manage outcome groups, and import outcomes.
			HOW DO I UPLOAD ALL STUDENT SUBMISSIONS FOR AN ASSIGNMENT IN THE GRADEBOOK? | 
		
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When you download all student submissions from the Gradebook, you can re-upload the assignment submissions as a bulk upload in your course.
			HOW DO I CREATE A QUIZ USING NEW QUIZZES? | 
		
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You can create a quiz using New Quizzes from the Quizzes page. You can create various types of content in each quiz. Learn more about New Quizzes.
			HOW DO I PUSH GRADES TO CANVAS FROM EXAMSOFT? | 
		
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Once you have completed grading an assessment, you may need to push grades from ExamSoft to Canvas manually.
			WHERE IS CETLA? | 
		
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