CETLA Frequently Asked Questions (FAQs)

FAQs

HOW CAN I CONTACT CETLA?

 

You can email us at cetlasupport@howard.edu, expect a response within 24 to 48 hours, excluding weekends and holidays.

WHEN IS CETLA OPEN?

 

CETLA's hours of operation are 9 a.m. to 5 p.m., Monday through Friday. Access News and Events for CETLA activity.

HOW DO I REGISTER FOR WORKSHOPS?

 

  1. Please visit CETLA's website
  2. Please register by emailing cetlasupport@howard.edu, please include the following:
    Workshop Name
    Name
    School/College
    Howard University Email Address
    Bison web ID# (optional)

HOW CAN I ACCESS INSTRUCTIONAL SUPPORT?

 

For instructional support, contact CETLA at cetlasupport@howard.edu.

I'M HAVING TECHNICAL DIFFICULTIES WITH MY HOWARD UNIVERSITY EMAIL AND/OR CANVAS.

 

For technical assistance with your email and/or Canvas, contact Enterprise Technology Services (ETS) at huhelpdesk@howard.edu.

HOW DO I USE THE ROLL CALL ATTENDANCE TOOL IN A COURSE?

 

After the Attendance tool has been enabled for your course, you can configure the attendance tool to meet the needs of your students. Click the link for instructions.

HOW DO I USE THE COURSE OUTCOMES PAGE IN IMPROVED OUTCOMES MANAGEMENT?

 

Outcomes are used to track mastery in a course. You can create and manage outcomes from the Outcomes page, create and manage outcome groups, and import outcomes.

HOW DO I UPLOAD ALL STUDENT SUBMISSIONS FOR AN ASSIGNMENT IN THE GRADEBOOK?

 

When you download all student submissions from the Gradebook, you can re-upload the assignment submissions as a bulk upload in your course.

HOW DO I CREATE A QUIZ USING NEW QUIZZES?

 

You can create a quiz using New Quizzes from the Quizzes page. You can create various types of content in each quiz. Learn more about New Quizzes.

HOW DO I PUSH GRADES TO CANVAS FROM EXAMSOFT?

 

Once you have completed grading an assessment, you may need to push grades from ExamSoft to Canvas manually.

WHERE IS CETLA?

 

CETLA is located at 2301 Georgia Avenue at Wonder Plaza. Access CETLA Maps & Directions.